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Managing On Hold and No Access Inspections

When you've got a lot of inspections to manage, it could be easy to lose track of the ones that are problematic and waiting for a resolution to a no access issue.

You don't want to spend your time accessing each inspection to check no access reasons. You want to easily view the inspections and reasons at a glance so you can get issues sorted and get the inspection process moving again.
The Web Console's inspection list makes it easy for inspectors and managers/underwriters to separate out responsibility for resolving no access issues. No Access inspections are split into 2 categories:

  1. On Hold - displays those inspections assigned a no access reason that the inspector can try to resolve before any escalation is required.
  2. No Access - displays those inspections assigned a no access reason that require intervention from a manager or the underwriter.

On Hold Inspections​

To view those inspections that have an On Hold status, press the On Hold button in the Inspections Menu:

This will filter your inspections and only show inspections that are 'on hold' and the issue can be resolved by the inspector.

No Access Inspections​

To view those inspections that have a No Access status, press the No Access button in the Inspections Menu:

This will filter your inspections and only show inspections that are in No Access state and waiting for a manager or underwriter to resolve the issue.

Viewing and Filtering of Inspection List​

Furthermore, there's enhanced viewing and filtering of No Access reasons with:

  • No Access reasons displayed in the Inspection List. So no more going into each inspection overview page to find the reason! It's clearly displayed in the list:

  • A 'Filter by Access Status' dropdown in the On Hold and No Access list pages, allowing you to display only inspections assigned a certain No Access reason:

Want to learn more about No Access and On Hold Inspections?

How does a No Access reason affect the status of an inspection?

How can I view inspections that have a No Access reason logged?