Logging a No Access Reason
If you have been unable to make an appointment with the property owner or have been unable to gain access to the property then a No Access reason can be logged.
The No Access button can be found in the Inspection Overview page.
When you are ready to log a No Access reason, tap on the inspection row in the Inspections list to present the Inspection Overview page.
Log a No Access Reason - iOS
In the iOS App, tap on the Access Actions button:
A list of No Access Reasons is presented:
To select a No Access reason, simply tap the row. A dialog is displayed asking you to confirm your selection. Tap Yes to confirm or tap No to cancel.
Log a No Access Reason - Android
In the Android App, the No Access button can be found in the Actions menu in the Inspection Overview page:
Tap Actions, then No Access:
A list of No Access Reasons is presented:
To select a No Access reason, simply tap the row. A dialog is displayed asking you to confirm your selection.
After Adding a No Access Reason
If you add an access reason, an entry will be added to the History table detailing the date/time, your user details and the No Access reason. The inspection will now be removed from your current inspection list and put into On Hold status.
Take a look at the other articles on No Access reasons for more information: